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Test & Training Centers Rules

Rules of Being a GCI Training or Testing Centre

The following outlines the key expectations GCI has for its Training and Testing Centres. Additional details will be discussed during the onboarding process or specified in the partnership agreement. Please note that agreeing to these expectations does not establish any liability until the partnership agreement is formally signed.

Partners can choose whether they wish to become a GCI Training Centre, a GCI Testing Centre, or both.

If you have any inquiries, please feel free to email us at [email protected]. We would be happy to answer your questions and assist you in joining our network of training and testing partners.

Training Centres: 

  • No Subscription Fees: There are no fees required to become or maintain GCI accreditation as a Training Centre.
  • Notification of Upcoming Programs: Accredited Training Centres must notify GCI in advance about upcoming programs, including dates, session details, hours, and the mode of delivery (in-person, virtual, or blended).
  • Suitable Training Facilities: Training can be hosted at the accredited centre’s facilities or any other suitable venue, provided it meets basic requirements such as presentation screens, air-conditioned rooms, a quiet environment, and refreshment facilities like coffee breaks.
  • Qualified Trainers: GCI certification programs must be delivered by GCI-accredited trainers. Centres may request GCI to nominate trainers or recommend their own trainers for GCI accreditation.
  • Marketing and Revenue Sharing: GCI and the Training Centre will agree on discounts and revenue-sharing terms during the onboarding process, which will be reflected in the partnership agreement. GCI will provide marketing materials for course promotion.
  • Instructor-Led and Self-Study Programs: Accredited centres are welcome to offer instructor-led training or recruit students for GCI self-study programs.
  • Online Presence and Promotion: Centres must publish GCI certification programs on their websites, clearly stating they are GCI programs and displaying the GCI logo. Centres should coordinate with GCI to ensure all promotional content adheres to GCI branding standards.
  • Student Registration Process: GCI handles student registration. Centres will collect student details (e.g., name, email), obtain consent to share this data with GCI, and GCI will activate student memberships and send course details and login credentials.
  • Student Support and Exam Scheduling: GCI manages membership, exam scheduling, and certification. Students preferring in-person exams may schedule them through a GCI-accredited testing centre.
  • Commitment to Quality: Accredited centres must deliver GCI-certified programs with a focus on high-quality education and an engaging learning environment, using official GCI study materials available through the GCI membership portal.
  • Inclusive Learning Environment: Centres should foster an interactive classroom atmosphere that encourages participation, questions, and practical application of knowledge.
  • Ongoing Learner Support: Centres should offer continuous support to learners, addressing questions, providing guidance, and ensuring access to resources necessary for successful course completion.
  • Technology and Facilities: Centres must ensure their physical or virtual learning environments are equipped with the tools and technology needed to support effective learning.
  • Feedback for Continuous Improvement: Centres should collect feedback from learners after each session and work with GCI to identify areas for improving course delivery.
  • Ethical Training Practices: Centres should uphold ethical training practices by respecting participant confidentiality, avoiding bias, and delivering content professionally.
  • Promotion of GCI Certifications: Centres are encouraged to actively promote the value of GCI certifications to learners, aligning with GCI’s mission to provide world-class professional training.
  • Flexibility in Program Requirements: Non-exclusive training centres are not required to meet minimum training or student enrollment targets, offering flexibility in response to market demand.
  • Data Privacy and Protection: Centres must ensure the privacy and security of candidate data, using it only for training and certification purposes and complying with the highest standards of confidentiality and data protection.
  • Accessibility and Accommodations for Candidates: Centres must provide necessary accommodations for candidates with disabilities or special requirements in compliance with international accessibility standards.

 

Testing Centres: 

 

  • No Subscription Fees: There are no subscription fees or additional charges required to become or remain a GCI-accredited testing centre.
  • Pricing for In-Person Exams: Testing centres are free to set their own pricing for hosting in-person exams. These fees can be charged directly to students or incorporated into the overall training program cost. Pricing details should be shared with GCI and reflected in the partnership agreement.
  • Suitable Testing Environment: Testing centres must provide a quiet, air-conditioned testing room that is equipped with necessary surveillance systems (such as cameras) to ensure the integrity and security of the exam process.
  • No Minimum Exam Requirement: Non-exclusive testing centres are not required to conduct a minimum number of exams each year. This flexibility allows centres to accommodate demand as needed.
  • Data Protection and Privacy: Testing centres must safeguard candidate data and privacy. This information must only be used for the training and certification program for which the candidate has enrolled and must not be shared for any other purpose.
  • Setting Up the Testing Center: Upon accepting the testing centre’s application, GCI will set up the account on the assessment platform, provide an on-site proctor guide, and offer any required training to ensure smooth exam administration.
  • Adherence to Exam Integrity: Testing centres must ensure the integrity of the exam process by preventing any form of cheating or malpractice. This includes surveillance, monitoring, and securing the exam environment to prevent external interference.
  • Qualified Proctors and Staff: Testing centres must employ qualified, trained, and professional proctors who are knowledgeable about the exam rules and can ensure a fair and orderly testing environment. Staff should be ready to assist students with any exam-related issues.
  • Technology Readiness: Testing centres must ensure that all equipment, such as computers, webcams, microphones, and internet connectivity, meet the technical requirements of the exam platform. Regular maintenance and testing are essential to minimize technical disruptions.
  • Clear Communication with Candidates: Testing centres must provide clear instructions to candidates about the exam process, including arrival times, required documents, and any specific rules or procedures. This ensures a smooth and efficient exam experience for everyone.
  • Examination Security and Confidentiality: Testing centres must maintain the confidentiality of all exam materials, including digital content and other resources used during the exam. Breaches of confidentiality may result in penalties or suspension from the certification program.
  • Incident Management: Testing centres should have a protocol for handling incidents, such as technical failures or irregularities during exams. All incidents must be documented and reported to GCI promptly.
  • Accessibility and Support: Testing centres should provide accommodations for candidates with disabilities or special requirements, including extra time or accessible exam rooms, in accordance with international accessibility standards.

If you have any inquiries, please feel free to email us at [email protected]. We would be happy to answer your questions and assist you in joining our network of training and testing partners.